
An office has no kitchen and a surprising amount of food: desk drawers, meeting-room leftovers, a pantry bin emptied once a day and a coffee area nobody cleans behind.

The first hour decides both the outcome and the review. Move the guest away from the affected stack, take the room out of service, and inspect the rooms above, below and either si…

Auditors work from the file to the floor. The four findings raised most often here are missing device numbering, unclosed corrective actions, gaps in the building fabric and roden…

A pest control programme that exists only as a monthly visit will not pass an audit. What is assessed is the file: a site plan with numbered devices, service reports, trend analys…

A treatment that reduces activity for six weeks and then fails has usually met one of five specific causes. Identifying which one applies is what stops the cycle repeating.

You are entitled to know what was applied in your home. The label carries an active ingredient, a concentration and a registration number, and those three things tell you most of …

The most common way to waste a treatment is to clean thoroughly the next day. Wiping out gel bait placements removes the part that was going to do the work.

Spraying kills the insects it lands on. Baiting is carried back and reaches the ones you never see. For German cockroaches and most indoor ants, spraying scatters the population a…

A useful first visit is mostly inspection. If a technician arrives, sprays for fifteen minutes and leaves without telling you which species you have or where it is living, you hav…

You share three things with the business below: the drainage stack, the refuse area and often a ceiling void. Each is a route, and none of them is improved by treating your own ki…